FAQ's
Automobile Damage
- Can I control whether my car is repaired or replaced?
- How is the market value of my car determined?
- What if I am "upside down" on the loan for my car?
- Can I choose my own repair shop?
- What kind of parts will be used in the repair?
- What if my car already had some damage before the accident?
- What if I need a rental car? Do I have to pay for it while my car is being repaired?
- What kind of rental car am I entitled to?
- Should I purchase any extra insurance on the rental car provided to me?
Post-Accident
- What information should I obtain?
- Should I call the police?
- When should I contact an attorney?
- Should I contact my own insurance company?
- How do I find an expert?
- Should I go to the doctor?
- Is there anything special I should tell my doctors?
- Do I need to take pictures of the accident scene?
- Do I have to take photos right away or can I wait?
- What about preserving other evidence besides photos?
- Should I talk to the other driver's insurance company? What if they call me?
Diminished Value
- The insurance company says the vehicle was repaired properly and has thus not suffered diminished value, is that true?
- The insurance company says the state law doesn't allow a claim for diminished value, is this true?
- My vehicle is more than five years old do I still have claim?
- Do I really need to hire an expert to present a claim?
- How do I find an expert?
- Do I need an attorney?
- I cannot find an attorney that knows about diminished value let alone one that wants to help me out...
- What is it going to cost me to have an attorney handle my claim?
- Does my vehicle need to be inspected?
- What if the post repair expert finds poor repairs or work that was never performed that should have been?
- What if I want to keep my vehicle do I still have a claim?
- What is a buy back offer?
- Should I get buy back offers?
- What if the salesperson will not give a buy back offer?
- Can I present the claim to my own insurance?
- What if the person that caused the accident doesn't have any automobile insurance?
- Is the claim really worth pursuing?
